Shipping & Returns
United Kingdom
DHL Standard Shipping: Free shipping
Complimentary Returns and Exchanges on all orders
Signatures will be required for UK deliveries. If you are not available for delivery, a card will be left by the carrier for you to rearrange delivery.
Free Returns included within our 14 day return policy.
If you wish to return, please contact returns@marfastance.com for further details
All purchases made through the Gee's Bend collaboration are final and non-refundable.
Gift with purchase discount code - If any product(s) from the qualifying transaction are returned and the transaction would therefore no longer meet the qualifying spend threshold, the customer will also be required to return the Gift at the same time as they return the purchased product(s).
Final Holiday shipping date for UK delivery is Monday 19th December.
USA and Canada
DHL Standard Shipping: Free shipping including duties and taxes
Complimentary Returns and Exchanges
Duties and taxes included on return shipments
Signatures will be required for deliveries. If you are not available for delivery, a card will be left by the carrier for you to rearrange delivery.
Free Returns (duties and taxes included) within our 14 day return policy.
If you wish to return, please contact returns@marfastance.com for further details
All purchases made through the Gee's Bend collaboration are final and non-refundable.
Gift with purchase discount code - If any product(s) from the qualifying transaction are returned and the transaction would therefore no longer meet the qualifying spend threshold, the customer will also be required to return the Gift at the same time as they return the purchased product(s).
Final Holiday shipping date for USA and Canada delivery is Thursday 15th December.
Europe (EU/EEA)
DHL Standard Shipping: Free shipping including duties and taxes
Due to Brexit regulations, for EU orders we sadly cannot offer complimentary returns therefore it is the responsibility of the customer to cover the costs of returning or exchanging goods within our 14 day return policy.
All purchases made through the Gee's Bend collaboration are final and non-refundable.
Gift with purchase discount code - If any product(s) from the qualifying transaction are returned and the transaction would therefore no longer meet the qualifying spend threshold, the customer will also be required to return the Gift at the same time as they return the purchased product(s).
Final Holiday shipping date for Europe (EU/EEA) delivery is Thursday 15th December.
Rest of World
DHL Standard Shipping: Free shipping including duties and taxes
Customs and duties may apply to the order. Any duties payable will be the customer's sole responsibility and may need to be paid at the time of delivery.
Unfortunately returns are NOT included therefore it's the responsibility of the customer to cover the costs of returning or exchanging goods within our 14 return policy.
All purchases made through the Gee's Bend collaboration are final and non-refundable.
Gift with purchase discount code - If any product(s) from the qualifying transaction are returned and the transaction would therefore no longer meet the qualifying spend threshold, the customer will also be required to return the Gift at the same time as they return the purchased product(s).
Final Holiday shipping date for Rest of World delivery is Thursday 15th December.
14 Day Returns Policy
Marfa Stance has a 14 day returns policy. This means that our customers wanting a full refund have 14 days from receiving their order to:
Contact us at returns@marfastance.com about their return, including their order number, reason for return, and if they would like an exchange or refund.
Send their purchase back to us.
All products must be returned in a new and unused state, in perfect condition, with all protective materials in place and the Marfa Stance tags attached to them. We reserve the right not to accept any return if the product shows signs of wear or has been used or altered from its original condition in any way. You will be informed if we are unable to accept your return and therefore unable to grant you a refund.
Orders returned to us outside of our 14 day returns policy will be refunded to you as store credit with an expiration of 12 months. Store credit will be issued in GBP only using the current exchange rate but can be redeemed against your local currency at time of checkout.
If your purchase isn’t quite right, you can exchange your order within 14 days of receipt. Simply contact us at returns@marfastance.com and our team will arrange this for you.